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+  CISinks.com Forum for Continuous ink system, refillable ink cartridges and bulk refill ink for EPSON, HP, Canon and Brother Inkjet printers
|-+  Recent Posts
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 11 
 on: November 14, 2016, 08:05:26 PM 
Started by UpAllNight - Last post by UpAllNight
Thank You for your prompt response.
Out of frustration, I walked away from the printer for a week.
When I got back to it, the level showed full.

Don't have the continuous fill system.
Rarely use printer at home.
Only refill it once every 9 or 10 months.


 

 12 
 on: November 08, 2016, 02:05:08 PM 
Started by LMorris40 - Last post by cisinks
Hello,

Sorry for the late reply, but this is for anyone else that can still read these inquiries .

go to  :

https://cisinks.freshdesk.com/support/home

 13 
 on: November 08, 2016, 02:04:32 PM 
Started by LMorris40 - Last post by cisinks
Hello,

Please take a look at our online instructions articles. We tend to update these frequently.

https://cisinks.freshdesk.com/support/solutions/articles/5000697074-t252-epson-wf-3620-wf-3640-wf-7610-wf-7620-wf-7110-wf-2630-wf-2640-wf-2650-wf-2660-not-recognizing-c

This article here addresses the issue for non-recognition for all four colors on the printer. You will need to hard reset the printer as instructed in this guide.

You need to do the hard reset with the battery wire connected to the chip and once without the wire connected to the chip. Depending on your printer's firmware , it may read them with this battery wire installed or without. Try both methods with the hard reset and it will read .

This will show how to prime the cartridges , this video here shows how to prime from the bottom:

https://www.youtube.com/watch?v=McHXJea9Xts

This video here shows how to prime from the top :

https://www.youtube.com/watch?v=kIq1QBWOkuw

IF you still are having issues, please contact me for further instructions.

Thank you.

-CISinks

 14 
 on: November 08, 2016, 02:03:33 PM 
Started by mstutsman - Last post by cisinks
Hello,

For something like this, you may need to do a "Nozzle Prime" on the  cartridges. But first, do you have your air filters installed on the ink tank reservoirs? Make sure that the air filters are installed and check to see if you have any ink trapped inside of them. Inks trapped inside the air filters will restrict the air passing into the cartridges and will cause the colors not to come out. Same thing will happen if you do NOT have the air filters installed. IF they are not installed, they will eventually start to get faded lines and eventually turn blank on the pages.

I wouldn't recommend doing any head cleanings if you can do a nozzle prime first. Nozzle Primes would require you to use the syringe to draw the ink from the nozzle of the cartridge. By doing this , you will improve the quality and the ink flowing from the cartridge, underneath the printer.

Here is a video showing you how to draw the inks from the nozzle . Do this for each cartridge 2-3 times and you will see it improve.

https://www.youtube.com/watch?v=McHXJea9Xts

If you are still having issues, please let me know.

Thank you for contacting us about your inquiry.

 15 
 on: November 08, 2016, 01:58:09 PM 
Started by tcm541 - Last post by cisinks
Hello,

Sorry for the late reply, but this is for anyone else that can still read these inquiries .

go to  :

https://cisinks.freshdesk.com/support/home

You can now open tickets and directly talk to us there. We tend to update frequent trouble-shooting tips and instructions .

Hope this helps .

This will show how to prime the cartridges , this video here shows how to prime from the bottom:

https://www.youtube.com/watch?v=McHXJea9Xts

This video here shows how to prime from the top :

https://www.youtube.com/watch?v=kIq1QBWOkuw

IF you still are having issues, please contact me for further instructions.

Thank you.

 16 
 on: November 08, 2016, 01:57:16 PM 
Started by genisson - Last post by cisinks
Hello,

Sorry for the late reply, but this is for anyone else that can still read these inquiries .

go to  :

https://cisinks.freshdesk.com/support/home

You can now open tickets and directly talk to us there. We tend to update frequent trouble-shooting tips and instructions .

Hope this helps .

In terms of the two printer inks , so as long as they are the same ink type, you should be able to use them in a newer printer system .

Just remember to NOT mix the Pigment ink with Dye-Based ink. It may clog your heads a lot faster than normal use .

Also be sure the shelf life of your current ink does not exceed over 3 years.

 17 
 on: November 08, 2016, 01:54:26 PM 
Started by kartman2k - Last post by cisinks
Hello,

Please take a look at our online instructions articles. We tend to update these frequently.

https://cisinks.freshdesk.com/support/solutions/articles/5000697074-t252-epson-wf-3620-wf-3640-wf-7610-wf-7620-wf-7110-wf-2630-wf-2640-wf-2650-wf-2660-not-recognizing-c

This article here addresses the issue for non-recognition for all four colors on the printer. You will need to hard reset the printer as instructed in this guide.

You need to do the hard reset with the battery wire connected to the chip and once without the wire connected to the chip. Depending on your printer's firmware , it may read them with this battery wire installed or without. Try both methods with the hard reset and it will read .

This will show how to prime the cartridges , this video here shows how to prime from the bottom:

https://www.youtube.com/watch?v=McHXJea9Xts

This video here shows how to prime from the top :

https://www.youtube.com/watch?v=kIq1QBWOkuw

IF you still are having issues, please contact me for further instructions.

Thank you.

 18 
 on: November 08, 2016, 01:53:34 PM 
Started by UpAllNight - Last post by cisinks
Hello,

To reset the ink levels, you need to wait for one of the colors on the printer to reach zero. This is usually signified by a red "X" on the printer or computer screen. Once you have this happening, all you will need to do is remove and replace the cartridges to reset the ink levels. If you have the button on top of the chips for the CIS, you would peform the same procedure, but instead of removing and replacing the cartridges, you would just hold that reset button down for 5-6 seconds and should allow the ink levels to reset.

Let me know if you have any other questions. Thank you.

 19 
 on: November 05, 2016, 07:34:48 PM 
Started by UpAllNight - Last post by UpAllNight
First refill on T1271  -  127 and it does not have the two reset pads like other cartridges.
Thought it was 'newer' design that auto reset but, still showing empty.
Power cycled printer a couple of times and did not reset.

How do you reset it?

Thanks,

 20 
 on: November 03, 2016, 12:57:25 PM 
Started by LMorris40 - Last post by LMorris40
 Cry  I have been trying to install a CISinks Continuous Ink System on my Epson WF-3620 and for the first 20 times, it would only tell me that the Cartridge could not be recognized.  I have gone through the Hard Reboot instructions 3x with the same response with and without the wire attached.  Then, on the last time doing the Hard Reboot it gave me the Error Code of 0x9A.  I have looked this up and this message seems to "indicate a carriage fault. That can be caused by anything from debris/obstruction (paper jam, bent/damaged rails, out of place purge assembly/wiper, or dirty/dislocated encoder strip) to an actual hardware defect (bad sensor or control board, faulty carriage drive motor/gear/belt, bad printhead/carriage pcb)."  I am at a loss and Epson wont help me since I am not using their cartridges. Now I cannot print anything, nor can I install the System which I really want to do!

I have been without this printer for far too long and had just purchased it in August.  Please help me...

Thank you,
Liana

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