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+  CISinks.com Forum for Continuous ink system, refillable ink cartridges and bulk refill ink for EPSON, HP, Canon and Brother Inkjet printers
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 21 
 on: August 15, 2015, 03:23:30 AM 
Started by Jskalon - Last post by Jskalon
All of my printouts look like draft mode. It doesn't matter what setting I use. Then after changing printer settings a couple of times all I got where blank pages. I had to re-seat the cartridges. I cleaned the print head and the printouts were back to draft mode quality.

 22 
 on: August 11, 2015, 06:30:00 PM 
Started by trailtrotter - Last post by cisinks
Hello,

Try this and see if this works.

You will need to pull ink directly from the nozzle of the cartridge.

This video shows you how :

https://www.youtube.com/watch?v=McHXJea9Xts

One you draw ink from there, be sure that there is no ink trapped inside the air filters. This will cause the cartridges to not print for that specific color if the air vents are plugged up.

You do not need to do many head cleanings or deep cleanings. I prefer priming or nozzle priming the cartridges to prevent too many head cleanings. You would only perform a head cleaning after priming and the colors are near perfect on the nozzle-check page.

 23 
 on: August 04, 2015, 09:17:50 PM 
Started by trailtrotter - Last post by trailtrotter
Thank you for your response
It doesn't seem to be a problem with the printer recognizing the CISS , the printer is going through all the motions just not printing anything on the paper I actually manage to get it to start printing some black but no other colors just the black and it's very streaky. I've done multiple head cleaning and multiple nozzle checks none of which seemed to help , the printer and the CISS are both brand new could it be possible that the ink still clogged the heads right away?
And I am not too sure about the chipset that you're speaking th there is a battery and it is plugged in but I did not see any separate chipset?

 24 
 on: August 04, 2015, 08:03:11 PM 
Started by trailtrotter - Last post by cisinks
Hello,

Thank you for contacting us about your issues  Shocked .

What seems to be the current error on the printer or computer screen when you are trying to send a print job to the printer?

If it is not "recognizing" all of the cartridges, Huh Huh Huh please let me know if the chip on your cartridges has a port right next to the white button for a battery slot. If it is there, do you have a battery to plug in? If you do not have this port next to the reset button or the battery, I can send you one.

Let us know if you already have the battery and the chip with the port. If it is installed and is not recognizing, please remove the battery and try again .  This , some times allows it recognize with the battery, and sometimes without.  If you DO NOT have the chip with the battery port and battery, I can provide you with one.

Please provide me with your Order # from your purchase and I will see what I can do to send you a replacement for the chips.

Please advise  Grin

Let me know if you have any additional questions about your order.

-CISinks

 25 
 on: August 03, 2015, 10:29:55 AM 
Started by trailtrotter - Last post by trailtrotter
Hello there all
I am very much a newbie in the sublimation world just purchased a brand new Epson WF 7610 and a brand new CISS for it all of the installation of the CISS seem to go smooth everything looks good but....... Absolutely nothing is printing on the paper not even a single droplet of ink....... Please help me what am I doing wrong?Huh

 26 
 on: July 09, 2015, 04:49:07 PM 
Started by msohrt - Last post by cisinks
Hello,

If you can provide us your order number , and if the purchase order is in range of it's purchase date, we can provide you with the new replacement chips.   Shocked

If you bought this from a different company or vendor, you will need to contact them to see if they have the newly updated chips for this version.  Huh

Please advise!  Roll Eyes

Hidy Chui
 Grin

 27 
 on: July 09, 2015, 01:21:01 AM 
Started by msohrt - Last post by msohrt
I checked and the version is H.

 28 
 on: July 08, 2015, 05:33:47 PM 
Started by msohrt - Last post by cisinks
Hello,

Please go to your machine and press the "Menu" button.

Then check for the setting " Machine Info " and see " Version Letter " .

Could you please see what version letter this is? Chances are, your printer is brand new and it has the latest firmware with our older chips.

We can rectify this issue by sending you the brand new set of chips. Please contact us at Sales@CISinks.com for more trouble-shooting.

As for the "Cannot Detect" message. This only signifies that the printer is not seeing the cartridges well enough to recognize them inside the printer. This could be , because of the chips on the cartridges. If the chip is moveable and flimsy, I would suggest removing the chip frame from the cartridge, and re-inserting the chip more securely and tightly, so it will allow the printer to recognize them better. Some times, the chips will have a hard time lining up with the contacts on the printer. Re-aligning them and cleaning them with rubbing alcohol will improve the readability.

Let us know if you have any other questions.

Hidy Chui

 29 
 on: July 08, 2015, 04:19:54 AM 
Started by msohrt - Last post by msohrt
The continuous Ink System is installed and works great for one print then is say that it cannot detect all cartradges and asks you to open the door and reseat each cartradge. It then acts normal until you print a page and then starts all over again. This is a brand new printer. I started by installing the original cartradges and then once the setup was finished I installed the Ink System. Any ideas why it continues to not see all cartradges at the same time continuously?

Thank you,

 30 
 on: June 02, 2015, 03:03:42 PM 
Started by cindylou - Last post by cisinks
Hello,

What is your order # ? What color is this happening for? You would not to wait a few minutes. Try removing and re-installing it right away. This will only work when there is no more ink inside a specific cartridge.


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