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 41 
 on: August 03, 2014, 12:48:16 PM 
Started by clynn - Last post by clynn
Have had verbal contact with CISS and discussed problem.  We purchased a replacement 4 station PC board which did not correct problem.  Received another PC board from home office which was taken from working system.  Printer still reports that all cartridges are not recognized-->change cartridges.

Setup cartridges still work correctly.

Swap to CISS includes pressing reset switch for upward of 5 seconds before telling printer to proceed ("Ok").  All steps with printer power on.  (Pressing reset button dims message panel cartridge indicators until released.)

Nozel check is good with setup cartridges and reports that
Serial #   ==> QKEY701722
Firmware ==> LJ05DC.48.48
Summary codes  ==> LJ05DC  QP120A49

Further suggestions?

 42 
 on: August 02, 2014, 08:39:57 PM 
Started by chrissyinbloom - Last post by chrissyinbloom
I have an HP Officejet Pro 8600.  The printer will not recognize the cartridges.  I've tried everything in the FAQs.  They are all in together.  I've put in the HP cartridges.  I've taken them out, cleaned the chips and the printer.  Doesn't work.  I've removed them all, unplugged the printer for 5 mins, put them back in.  Nothing.  Did it again, nothing.  I keep getting the message about "one or more cartridges are missing or damaged."

Help!

 43 
 on: August 01, 2014, 02:00:18 PM 
Started by RPD83 - Last post by cisinks
Hello,

Have you attempted to print out a nozzle check pattern? If you are ever having any quality issues you always want to refer to the nozzle check pattern.


Look forward to hearing from you.

CISINKS

 44 
 on: August 01, 2014, 01:54:14 PM 
Started by clynn - Last post by cisinks
Hello,

It sounds like that combo chip is going to have to be replaced. Do you happen to have an order number that I would be able to look up? If for some reason you did not purchase the CISS with us you would also be able to purchase that chip on our website. I will include the link below for the item.


http://www.cisinks.com/combo-chip-for-epson-expression-xp200-xp300-xp400-workforce-wf2530-wf2540-printers-p-2514.html?osCsid=2de352254c52b8e8251e3cfdaf6de1cb


Look forward to hearing from you.

CISINKS

 45 
 on: July 30, 2014, 08:47:19 PM 
Started by RPD83 - Last post by RPD83
Hi, I need to know how to lessen the yellow cast on photos printed on my Canon Pixma Pro9000 Mark II.
The strange thing is that there were 50 prints, on the 24th print skin tones started looking neon yellow. I tried a different photo file and it is also yellow.
The yellow ink reservoir is about half lower than the other ink supplies.
I tried adjusting the yellow and color settings in the print settings in a number of ways, but nothing is changing the yellow cast.

 46 
 on: July 26, 2014, 07:12:17 PM 
Started by clynn - Last post by clynn
It has a full 4 station chip frame.  The printer requests that all cartridges be replaced.  Standard cartridges still work.

 47 
 on: July 23, 2014, 08:05:49 PM 
Started by clynn - Last post by cisinks
Hello,

Does your CISS system have individual chips or does it have one entire chip frame connecting all of the chips to the cartridges?


Look forward to hearing from you.

-CISINKS

 48 
 on: July 23, 2014, 08:04:31 PM 
Started by epuppet - Last post by cisinks
Hello,

Okay sounds good.

If you have any questions feel free to contact us.


-CISINKS

 49 
 on: July 23, 2014, 08:03:00 PM 
Started by VOD - Last post by cisinks
Hello,

If you are using a CISS system you would be able to prime the cartridge. If one or two deep cleanings does not improve the quality issue we would recommend a priming of the cartridges.


https://www.youtube.com/watch?v=5kWC5iu3zLc

Try this particular step to see if it will improve the quality issue.

-CISINKS

 50 
 on: July 22, 2014, 09:37:56 PM 
Started by clynn - Last post by clynn
After a couple of weeks of use, the continuous supply system cartridge pack is not being recognized by Epson WF-2540.  Uninstall/install/power cycles/reset button have no effect.  Tested that contacts are mating with cartridge contact pads.  Standard Epson cartridges work (several tests); CISS doesn't.

Printer firmware is LJ05DC.48.48

Looking for further suggestions. 

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