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 51 
 on: November 20, 2013, 07:47:57 PM 
Started by cliff_cuellar - Last post by cisinks
If the ink is blobbing that could mean 1 of 2 things. Either the tanks are sitting higher than the base of the printer or the cartridge nozzle is damaged and would need to be replaced.

If the tank is sitting higher, set the tanks at the height as the base of the printer.

 52 
 on: November 20, 2013, 07:46:28 PM 
Started by Not Happy - Last post by cisinks
This printer has been sold for quite a few years. You should both give us a call and see if we can find a solution to this. The last time this happened, it was 3rd party inks being mixed into the wrong colors. For example, light magenta was filled into the magenta tank. Our number is (626) 575 0860.

 53 
 on: November 20, 2013, 07:44:03 PM 
Started by kill3rmus - Last post by cisinks
Hello,

This is a new issues that we have been encountering. Please call us (626) 575 0860

 54 
 on: November 20, 2013, 07:43:26 PM 
Started by Jobo - Last post by cisinks
It's possible that the printer head is wearing out on that printer.

You should follow the steps that are outlined on the video below. It might help, but it is a last resort situation

https://www.youtube.com/watch?v=JGXEA2Jlc4A.


 55 
 on: November 17, 2013, 11:23:11 AM 
Started by Not Happy - Last post by Vikki
 Angry

I also had the same exact issue!!! The gray was printing out with a major green hue. When I put the Epson ink back in it was fine!!!
I was using the fillable cartridges, I have one set that came with the ink and one empty set. I tried both, results were the same.
I should have read this board first!!! Extremely tight fit, I had issues getting the aftermarket cartridges out!
Please stop selling this if it does not work with the 1400!!! Not nice!!!

 56 
 on: November 14, 2013, 07:09:03 PM 
Started by Beaubot - Last post by br0k3nilluzion
You plug the air filters in before you use it..or print.
All priming is doing is taking air out of the lines.

Hope that helped.

James

 57 
 on: November 14, 2013, 07:07:39 PM 
Started by Beaubot - Last post by br0k3nilluzion
What is the error code?
Have you tried unplugging it for more then 5 minutes, then plugging it back in?  (i know this sounds like a dumb question, being that you probably turned it off since its not working.. but just incase you left it on this whole time..)

James

 58 
 on: November 14, 2013, 08:31:32 AM 
Started by Not Happy - Last post by Not Happy
They don't like negative reviews either, the one I posted has never showed up, censorship! Angry

 59 
 on: November 13, 2013, 03:23:19 PM 
Started by Not Happy - Last post by Not Happy
I purchased this CIS system and installed it, first thing I noticed was that the CIS cartridges were extremely tight and took extra effort to get them to click into place, the first few prints looked good (still using Epson Ink I assume) then the print quality deteriorated  and cleanings would not improve the prints, I removed the CIS system and re installed the Epson cartridges, did a head cleaning and good a good print, re-installed the CIS cartridges and quality went down hill, contacted customer service, sent them jpgs of print samples, they said it was the Epson print head, I said why does it print good with Epson cartridges? They said they didn't know, after some more back and forth, they said the CIS system wouldn't work and I would have to use refillable cartridges which they sent. Removed CIS System in the mean time and printed good with Epson cartridges, refillable tanks arrived, removed Epson cartridges and installed refillable cartridges, slowly print quality deteriorated to horrible prints, talked some more to customer service, they again said the Epson Print head was the problem, I re-installed the Epson cartridges did a cleaning and print quality returned. I sent them samples of Epson prints with Epson cartridges re-installed and said if the head is bad why does it print good pictures with Epson cartridges and not with your cartridges? They quit talking to me, so the CIS system sits here on a shelf while I consider trashing it and I continue to print without problems with Epson cartridges. No refund is coming from CIS for their system that doesn't work and can't be made to work. Don't waste your time and money on CIS systems is what my motto now is.

 60 
 on: November 13, 2013, 02:13:48 PM 
Started by MikePA - Last post by cisinks
Hey Mike,

Thanks for the pictures, I will be responding to you via NewEgg.

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