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 on: July 15, 2014, 01:35:28 PM 
Started by cisinks - Last post by rlmeyers
Has anyone found a workaround for this for those of us moronic enough to install the update without checking first?  FYI, I discovered the problem when refilling all four cartridges on my WF-3520.  The black cartridge was the only one not recognized.  I placed an OEM black cartidge in, and it prints fine even in color.   Angry Huh

 on: July 11, 2014, 02:30:58 AM 
Started by vonmatt - Last post by vonmatt
The air vent plugs have been removed from the cartridges.  Also, the final print quality is fine according to the print quality diagnostic page.

Here is a link to a few pictures that illustrate the issue.


The first picture shows a page after the printer has not been used for a few days.  The next three pictures show the results of the 3 cleaning cycles.  Then there is a diagnostic page after the cleaning cycles have completed.  Finally, I print the original document again, and it turns out fine.

 on: July 10, 2014, 03:24:06 PM 
Started by docwatson99 - Last post by cisinks

I have sent you the photos.

If you have any questions feel free to contact us.


 on: July 10, 2014, 03:20:27 PM 
Started by vonmatt - Last post by cisinks

Have you removed the air vent plugs from the cartridges? Also do you see a good nozzle check pattern when you print with the cartridges?


 on: July 07, 2014, 09:16:33 PM 
Started by docwatson99 - Last post by docwatson99

 on: July 04, 2014, 02:17:16 PM 
Started by vonmatt - Last post by vonmatt
I have a set of refillable cartridges for my HP Officejet Pro 8600.  After installing and going through a cleaning/aligning cycle I get good output.  However, after not printing for a day or two the colors are washed out.  Once I go through another cleaning cycle the quality is back to normal again.

This process repeats itself again and again.  If I don't print for a day or two I have to do the cleaning cycle.

This issue only appears with the refillable cartridges. Other prefilled cartridges don't suffer from this problem.

Any recommendations?

 on: July 03, 2014, 06:54:22 PM 
Started by Canesvenetici - Last post by cisinks

The steps you took were a little extreme but I am glad you were able to get the printer up and running again.

If you ever have any questions feel free to contact us. Have a great day!


 on: July 03, 2014, 06:00:16 PM 
Started by xyberz - Last post by cisinks

If the error message is showing that it is unable to detect the ink levels you will be able to disable the ink monitoring which I will include a Youtube link below on how you are able to do this step.


Depending on what other problems we can definitely attempt to help you out.


 on: July 03, 2014, 05:57:47 PM 
Started by docwatson99 - Last post by cisinks

Can I have your email address? I can send you photos on how to remove the battery from the chip frame.


 on: July 02, 2014, 06:24:59 AM 
Started by Canesvenetici - Last post by Canesvenetici
Well I maintain that my situation was pretty extreme then.
And I must have got it back in perfect because it looks like a million bucks again.
I eventually got it, but it was a long drawn out process. I just don't understand how it got that bad in the first place.

I don't have any empty carts to use as cleaning cartridges, so what I did was took apart my cis and used them.
I removed all the ink from the black and yellow carts and filled them with the iso alcohol and ammonia free windex mixture.
I took apart a syringe and fit the lower half into the cart where the tubes go and used it as a funnel/ reserve. Did a couple head cleanings and queued up 40 full page black are yellow prints and just kept going until the ink faded out. Takes a while with the ink delivery system these printers use.
Once I knew it was in the head I just let it sit with the head parked over a paper towel for 6 or 7 hours.
Few more head cleanings, let it sit some more.
Put ink back in it the next day and primed it up.

Not saying I want to go through that again, but it worked.

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