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 on: June 30, 2014, 09:25:05 PM 
Started by xyberz - Last post by xyberz
Ok, I bought the CISS in February for my Canon printer and I've had headaches with this thing since day one.  I've only gotten it to print out maybe about 100 pages correctly since I've had it and all the other times I've had to do countless cleanings, cartridge removal and reinstallations, and the problem seems to be getting worse.  I've wasted so much ink trying to get this thing to print out right.

I've downloaded the video from Youtube to watch at least 10 times before I even attempted to install it just to make sure that it's not "user error". 

Now I'm stuck on Support Code 1683 which is saying that the magenta and cyan cartridges need to be replaced since it can't properly detect ink levels. 

The CISS is on the same level surface as the printer and the ink tanks have ink inside them. 

I have no clue on what to due as I've taken these two cartridges out maybe 100 times now and put them back in, while on, while off, and nothing is working.  It's driving me nuts!  I feel like I should've just bought the cartridges that allow you to refill using the syringe. 

 on: June 29, 2014, 12:14:44 AM 
Started by docwatson99 - Last post by docwatson99
How do I extract that battery from the chip? Undecided

 on: June 24, 2014, 08:09:49 PM 
Started by chocolatebuddah - Last post by cisinks

Is everything working and printing fine now?


 on: June 24, 2014, 07:56:20 PM 
Started by George - Last post by cisinks

If the alignment failed I would recommend to remove the print head and re install it. Once you re install it you can turn off the printer and unplug it from the wall. When you connect it back to the wall you should be able to run a print head alignment.


 on: June 24, 2014, 07:53:59 PM 
Started by joycemontejo - Last post by cisinks

If the error message on the printer or the computer screen is showing 'missing or damaged' that error message is going to pertain to the chip placement on the cartridges.


 on: June 24, 2014, 07:51:39 PM 
Started by HPSauce - Last post by cisinks

You want to make sure that the air vents are exposed if not no ink will be able to pass through the cartridge. We would also recommend deep cleanings that is an option that you are able to find under tools or maintenance.


 on: June 24, 2014, 07:49:39 PM 
Started by Beaubot - Last post by cisinks

If you are having difficulties priming we have created two videos which show how to prime sponge type cartridges. I will include the two youtube links below.

IF you still have the caps that came installed onto the cartridges you would be able to re attach them onto the cartridge and use a syringe and needle to withdraw from the sponge.

If you do not have the caps you are able to use a syringe to push air through the ink tanks to the cartridges.

I believe the first video would be the most efficient way.


 on: June 24, 2014, 07:45:38 PM 
Started by epuppet - Last post by cisinks

Did you contact us? Were you able to get the cartridges recognizing?


 on: June 24, 2014, 07:39:30 PM 
Started by shotgun_lobotomy - Last post by cisinks

Okay sounds good. If you have any questions we'll be here.


 on: June 24, 2014, 07:38:27 PM 
Started by frizzylee - Last post by cisinks

Have you attempted to print out a nozzle check pattern? Is there any air inside of the tubing? Whenever you are experiencing quality issues we would then recommend priming the cartridges. We have created two videos which show the priming method being done and I will include the links below.

If you still have the caps that came installed onto the cartridges you would be able to re install them onto the cartridges and use a needle and syringe to withdraw ink from the end of the cartridge.

2nd priming method. If you do not have the caps that came installed onto the CISS

The first priming method is the most effective way. I would recommend printing out a nozzle check pattern and comparing the quality before and after to see if it has improved.


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