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 81 
 on: February 11, 2014, 04:51:50 PM 
Started by WilBro - Last post by cisinks
We're currently not supporting your printer or any of the XP models that end with "10" IE: XP-410, XP-610

There's currently no available chips for this printer model that is stable.

 82 
 on: February 11, 2014, 04:50:36 PM 
Started by docwatson99 - Last post by cisinks
Did you already check the small battery behind each chip?? If you were to pry the chip out of the cartridge then you should see a slot for a small watch battery.

If you replace that tiny battery, then you should be able get the cartridges to work for you once more.


 83 
 on: February 11, 2014, 04:48:53 PM 
Started by mrob - Last post by cisinks
The cartridge is able to recognize one cartridges, that would mean that it's possible for it to recognize the rest.

There's a firmware glitch with this printer series that will shows that the bigger black cartridge is not recognized. Simply removing the cartridge and popping it back in will allow that black cartridge to recognize. As soon as it does though, you will notice that the message will switch from the big black cartridge onto the rest.

Once again, take the cartridges out and lock them back in. This should take care of the problem for you. Keep in mind that this will happen again after a few hours of inactivity. There's currently no fixes for this.

 84 
 on: February 11, 2014, 04:44:36 PM 
Started by chocolatebuddah - Last post by cisinks
The first thing you should always do when you're encountering any quality issues is to print a nozzle check and make sure that all of the nozzles are printing properly.

I know you're printing on a CD, what software are you using to print from there? It could also be a driver conflict with the software that you're trying to print on. Let us know.

For a faster response, I would suggest sending your reply to our inbox sales@cisinks.com

 85 
 on: January 26, 2014, 04:54:12 PM 
Started by Not Happy - Last post by louisyoung
I had issues with the 1400 when I switched to cis inks.... returned the printer under warrantee and went straight to cis inks (right out of the box)..... No Epson printer inks ever..... Has worked great for 4 hard years....

 86 
 on: January 22, 2014, 01:35:20 AM 
Started by chocolatebuddah - Last post by chocolatebuddah
Hello all. I'm new to this site but I've been using this product for years now. Recently I've noticed a purpleish tint to the discs that I've been printing. This tint appears to cover the entire disc.
I've tried cleaning the print head and the nozzles many times but this hasn't helped. The nozzle check shows all of the colors but the yellow is barely visible.
It appears that my black ink cartridge is very low on ink but the printer and my computer show it as full.
I have also removed and reinserted the cartridges many times to check for problems.
I would like to know if these cartridges have a certain life span and I need to replace them, or if there's a simpler answer to this problem?

Any suggestions will be a big help to my business and will keep me from making a lot of colorful coasters.
Thank you.

P.S. I have thoroughly enjoyed this system and this is the first problem I've ever had.

 87 
 on: January 14, 2014, 10:20:21 PM 
Started by mrob - Last post by mrob
It does recognize the big black cartridge, but none of the rest. Is there a workaroud, a firmware update or reset? I don't want to return the product, but right now it's useless.

 88 
 on: January 08, 2014, 09:53:59 PM 
Started by cisinks - Last post by KenDay
Epson Workforce 323 w/CIS refillable cartridges and CIS German ink.  My machine is a bit touchy about recognizing the CIS cartridges, but unplugging and rebooting seems to do the trick.  For now. 

BUT, on my frequently used machine, I'm getting no black ink after a recent refill.  Surely I don't need to do a deep clean on a machine that has just run it's second cartridge of CIS ink??

RSVP!

 89 
 on: January 08, 2014, 09:47:28 PM 
Started by docwatson99 - Last post by KenDay
UPDATE: Nothing from CIS.   Undecided

 90 
 on: December 30, 2013, 12:43:42 PM 
Started by docwatson99 - Last post by KenDay
UPDATE #2:
Epson cartridge was the solution last time. 

Epson sent me a new magenta chip AND a whole set of chips.  Replaced magenta chip; not recognized.

Unplugged unit. Restarted.  BLK cartridge now not recognized.  Replaced with new chip (assumed 125R4 would be the correct one). BLK and Y not recognized. 

Replaced old chip on BLK cartridge.  Unplugged. Restarted.  Epson seems happy.  For now. 

Still, it feels like I'm chasing a moving target.  Put this QUESTION to Epson.  I'll update when I get an answer: Do the cartridges have corresponding chip numbers?  You sent a set: 125R1-4. If/when I replace the set, which chip goes in which cartridge?

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