Please advise, that the Artisan 837 printer is NOT the same chips as the WF-7610 printer that you have.
You will need to make sure you are using the correct chips for the WF-7610.
IF You are , and ALL cartridges are not recognizing, you need to hard reset the printer .
You will need to do this ONCE with the battery wire installed on the chips and ONCE without it. Depending on the printers firmware, one of these will work .
Take a look at our online instructions here for a precise guide on how to do this .https://cisinks.freshdesk.com/support/solutions/articles/5000697074-t252-epson-wf-3620-wf-3640-wf-7610-wf-7620-wf-7110-wf-2630-wf-2640-wf-2650-wf-2660-not-recognizing-c
You may contact us for support there. You will get a response sooner than this forum. Thank you.