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Author Topic: r1900 not recognizing refillable cartridge  (Read 1182 times)

treason
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Posts: 1


« on: November 05, 2011, 08:46:33 AM »

I have installed my refillable cartridges and the printer does not recognize them.  I have powered it down, even from the cord and reset the printer.  Nothing.  I have also restarted the computer too.....still nothing.  What is next....HELP!!!!
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Continuous Ink System    Refillable Cartridge    Bulk Refill Ink    For EPSON    For HP    For Canon    For Brother   
cisinks
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Posts: 301


« Reply #1 on: November 11, 2011, 06:19:38 PM »

The chips on the cartridges might be dirty.  We recommend to wipe down the chips with a durable napkin and rubbing alcohol (or Windex).  If you still encounter problems, please email us your order number and contact number to sales@cisinks.com so we can help you out.  Hope this resolves your issue!   Wink
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