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March 06, 2015, 11:24:54 PM
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| | |-+  Brother MFC-J4710DW refillable black says cannot detect ink level
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Author Topic: Brother MFC-J4710DW refillable black says cannot detect ink level  (Read 27 times)

tgshoe
New Member
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Posts: 3


« on: February 25, 2015, 07:14:39 PM »

I am having a similar issue to others in the fact that my brother printer says it cannot detect the ink level for the black. I ordered a refill kit from you some time ago and the cartridges came with bottles of refill ink. They however were already full of ink and I have been using the ink that came in them until today. I refilled them and the printer shows ink level for all except the black. It prints fine but says it cannot detect ink level and in the status screen it shows a ? for the black cartridge. Not sure what the issue is. Thanks.
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Continuous Ink System    Refillable Cartridge    Bulk Refill Ink    For EPSON    For HP    For Canon    For Brother   
tgshoe
New Member
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Posts: 3


« Reply #1 on: March 03, 2015, 02:29:10 PM »

No one has any idea as to the cause? I have seen this same problem listed before surely you have an idea as to a solution?
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tgshoe
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Posts: 3


« Reply #2 on: March 03, 2015, 02:30:02 PM »

I also sent CIS an email about this issue about 2 weeks ago and have yet to hear from them.
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