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| | |-+  Epson 835, refillable cartridge, will not print black
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Author Topic: Epson 835, refillable cartridge, will not print black  (Read 501 times)

mozart204
New Member
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Posts: 1


« on: February 02, 2013, 08:17:09 PM »

 Huh
I have run the nozzle check, no black shows.  I have run the head cleaning, and nozzle check procedure.  Still no black.
Yes, I repeated the procedure.  about 10 times over the last 3 weeks.  
What is the problem?  The machine has been on, off, cartridge removed and replaced, repeatedly.
With all the time spent, I'm doubting the cost effectiveness of these cartridges.
« Last Edit: February 02, 2013, 08:42:34 PM by mozart204 » Logged

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cisinks
Administrator
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Posts: 280


« Reply #1 on: February 14, 2013, 05:15:27 PM »

Hello,

Are these a new set of cartridges, or have they been in use for a while? From what you're describing, it's possible that there's a clog in the external parts of the nozzles by the print heads (spikes in the printer carriage).

What you would need to do is clean out the area where the cartridges sit in the printer with rubbing alcohol and a wipe until there's no ink being left on the wipe. Once you do that, re-install the cartridges and run a head cleaning followed by a nozzle check and see if there's any improved results.

I highly recommend you give us a call. (626) 575 0860.

-CISinks
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