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Author Topic: How do I reset an Epson Stylus Photo 1400  (Read 2127 times)

izzi
New Member
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Posts: 1


« on: April 15, 2013, 02:21:05 PM »

I had to replace my ink cartridge because my printer head actually severed the yellow line! Ever since I got my new set of inks, I have been plagued with problems and the latest one is this: I print a few sheets and then the printer doesn't recognize the inks. I go through the refill process and the inks are still not recognized. I called you guys and spoke to an excellent tech, Jason, and he showed me how to reset the printer. That worked for a few more jobs but now I'm back to square one and I'm so frustrated!

I think Jason sent me a video on resetting the printer, but I can't remember, I've gotten quite a few videos.

Your service and product are wonderful, so I feel conficent I'll get through this blazing bunch of monkey wrenches that are coming my way!

thanks in advance
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cisinks
Administrator
Hero Member
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Posts: 280


« Reply #1 on: April 16, 2013, 05:52:58 PM »

Hello There,

The best way to see what's going on with the printer would be to know why that recognition error is happening.

What you will need to do is open your ink status monitor on your computer and constantly look at the the ink levels and see if the recognition error is happening because the printer thinks the cartridge is empty, or if it's happening at random.

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