Sorry for the complicated password requirement and have already informed managers to make it easier to log in. I also apologize for the late response. In the future, it is best to e-mail us or contact us through our "LIVE ONLINE CHAT" for a faster response.
There can be multiple reasons why your magenta isn't printing, such as your printhead being bad or ink drying up and causing a blockage where the cartridges go. It is best to e-mail us so we can further assist you with your problem. firstname.lastname@example.org
Please provide us with your contact number so we can call you if necessary. Hope to hear from you soon!
CisInks.com Customer Service Team