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inWDC
New Member
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Posts: 1


« on: May 07, 2011, 12:20:54 PM »

I refilled the magenta cartridge but no red ink will print.  I tried the clean print head routine but it did not help.

Please help.

BTW, no thanks for the complex password requirement when registering for this forum.
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Continuous Ink System    Refillable Cartridge    Bulk Refill Ink    For EPSON    For HP    For Canon    For Brother   
cisinks
Administrator
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Posts: 280


« Reply #1 on: July 11, 2011, 06:06:09 PM »

Sorry for the complicated password requirement and have already informed managers to make it easier to log in.  I also apologize for the late response.  In the future, it is best to e-mail us or contact us through our "LIVE ONLINE CHAT" for a faster response. 

There can be multiple reasons why your magenta isn't printing, such as your printhead being bad or ink drying up and causing a blockage where the cartridges go.  It is best to e-mail us so we can further assist you with your problem.

sales@cisnks.com

Please provide us with your contact number so we can call you if necessary.  Hope to hear from you soon!

CisInks.com Customer Service Team
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