||This review is for the Refillable Ink Cartridge Kit for Epson Workforce printers. I did NOT buy the Continuous Ink System. My printer model is the Workforce Pro WP-4020.
First, I gave the product 5 out of 5 stars because it works. However, if I could have, I would have taken off a half-star because the directions were lacking. When I purchased this item, I saw a link on the item description page that said a link would be provided on the invoice for comprehensive installation instructions. Well, there was a link, but it went to a PDF that did NOT have any instructions for the refillable ink cartridges, only for the continuous ink systems. This needs to be rectified, as not all your customers are buying CIS.
Second, I will describe the steps I went through so that others will have more information for installing their cartridges.
- A) This step is probably not necessary, but I'll provide it anyway. I downloaded the Sysinternals Suite (free from Microsoft and all Windows users should be aware of this product) and ran autoruns.exe. I have Windows XP SP3 but this would work on Vista & Win7/8. Autoruns shows me what programs/services are set to automatically run at boot time. I searched for "epson" and disabled all the items except for the EpsonNet Print Port. That's all that's needed for printing to work. I then rebooted.
- B) My printer was showing low levels for black and cyan ink. I was still running on the trial cartridges that came with the printer. My Epson user guide for this printer says to NOT turn off the printer when replacing the cartridges. However, I remember reading some stuff in the CISinks forum that indicated turning the printer and on would work around certain issues. So, I opened the front and pushed the power button off. Then I pulled the power cord out of the back.
- C) I removed out all four of the cartridges that were in the printer by pushing each one in, firmly, once. This causes the cartridge to unlock and stick out so it is free to slide. I looked at them and compared them to the CISinks cartridges. The cartridges slide in with the computer chip on top, toward the rear. This puts the air hole on top, in front. I removed the plug in the air hole for the black cartridge and slid it in firmly until I felt a click, and let go. The cartridge was now locked in. I did this for each cartridge.
- D) I then closed the front and plugged the power cord back in. I waited for the printer to stop cycling and then pushed the power button on. The printer went through its thing, and at the end, the main light was green, and the black & cyan lights were off. However, now the yellow and magenta lights were on. For some reason, the printer was showing low levels for those two cartridges.
- E) Leaving the printer on, I opened the front. I pushed the yellow cartridge in and let go so it slid out. I then pushed it back in to reset it. The light for low yellow ink went off. I did the same for the magenta cartridge, but it didn't work. So, I pulled the power plug out, waited a few seconds, and then plugged it back in, waited for a minute, and then pushed the power button on. This time the low magenta ink light was not on, and neither were any of the other ink indicator lights.
- F) I printed out a page and verified that it was working GREAT!
Rating: [5 of 5 Stars!]